How to Refer a Patient to Home Infusion Therapy: A Guide for Providers

Home infusion therapy is a clinically effective and cost-efficient option for appropriate patients who no longer need inpatient care but still require IV medications. For physicians, hospitalists, infectious disease specialists, and discharge planners, Pharmko makes the referral process straightforward. This guide walks through what you need, what happens after submission, and how to reach our team.

When to Consider a Home Infusion Referral

Home infusion is a strong option for patients who:

• Need to complete a course of IV antibiotics (OPAT) after hospital discharge
• Require ongoing IV nutrition (TPN) manageable at home
• Are on maintenance IVIG, Remicade, Milrinone, or other specialty infusion therapies
• Have been discharged and need continued IV treatment , see our hospital-to-home transition guide
• Would benefit from avoiding repeated infusion center visits

What Pharmko Needs to Process a Referral

To initiate home infusion therapy, Pharmko requires:

• Patient demographics and contact information
• Diagnosis (ICD-10 code) and clinical indication for IV therapy
• Medication orders , drug, dose, frequency, and duration
• IV access type , central line, PICC, or port information can be confirmed during our first nursing visit if needed
• Insurance information (member ID, group number, plan name)
• Prescriber information (NPI, DEA if applicable, contact details)
• Relevant lab results or clinical notes supporting the order

The Referral Process Step by Step

Step 1: Submit the referral

Referrals can be submitted by fax (516-670-9413), through your EHR system if integrated, or by calling Pharmko directly at 1-877-549-3863. Our team is available Monday through Friday during business hours, with 24/7 urgent support for time-sensitive discharges.

Step 2: Insurance verification and authorization

Pharmko verifies the patient's coverage and obtains prior authorization when required. This typically takes 24–72 hours for standard requests. Full details on what to expect are in our insurance coverage guide.

Step 3: Clinical review and patient contact

A Pharmko pharmacist reviews the prescription, confirms clinical appropriateness, and reaches out to the patient to schedule the first nursing visit and medication delivery.

Step 4: First nursing visit and therapy initiation

Our nurse visits the patient's home, confirms IV access, and trains the patient or caregiver on administration. Caregiver training and infusion pump orientation are part of our standard onboarding for every new patient.

Step 5: Ongoing coordination

Pharmko sends clinical updates to the referring provider at established intervals , or immediately if there is a change in patient status. Our team monitors labs, coordinates refills, and manages therapy adjustments in collaboration with the prescribing physician.

Which States Does Pharmko Serve?

Pharmko is licensed to provide home infusion therapy across 23 states. View our full service area map to confirm coverage for your patient.

Ready to Refer?

Our referral team is available to answer questions, clarify documentation requirements, or accept referrals directly.

→ Submit a referral · fax (516) 670-9413 · phone 1-877-549-3863